Copyright @ 2016 LIghthouse Global Training and Consultancy Pte Ltd

WSQ Certificate in Retail Operations (15 days / 120.5 Hrs)
This is a comprehensive certificate programme that focuses on sharpening the knowledge and competencies of our frontline retail / outlet staffs in the areas of customer service, selling skills, handling complaints, merchandise display, stock control, product demonstration and retail security. Read more... ...

WSQ Advanced Certificate in Retail Operations (22 days / 176 Hrs)
The advance certificate programme for retail supervisors and above to excel in their day to day role in managing the retail outlet - people management, operation management, marketing and promotions, stock management and customer service,  Read more... ...

WSQ Certificate in Spa Operations
Coming up soon

WSQ Service Excellence Competency Framework (WSQ)
This is a comprehensive certificate programme that focuses on sharpening the knowledge and competencies of our frontline retail / outlet staffs in the areas of customer service, selling skills, handling complaints, merchandise display, stock control, product demonstration and retail security. Read more... ...

Interpersonal & Intrapersonal Skills and Development (WSQ)
Polish every facets of your gem-workers, internal (personal effectiveness, managing emotions) and external (communications, working with others, leadership), with our WSQ series on intra and interpersonal skills and bring the shine to the workplace. Read more... ...

Innovation, Improvement and Productivity  (WSQ)
Take the first step to boast your workforce productivity by immersing your workers in learnings on innovation, process improvement, problem solving methodology and more. Read more... ...

Corporate Learning
Short one day non-WSQ workshops on wide ranging topics to nourish your workers along the way. Read more... ...
Home         Our Journey         Our Courses         Our Consultancy        Our Guides        Our Clients         Contact Us